Terms of Services

Welcome to HeyAmigos! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by these Terms. Please read them carefully.

1. General Terms

Acceptance of Terms: By using our website or purchasing our products, you agree to comply with these Terms and any other policies referenced herein.
Modification of Terms: HeyAmigos reserves the right to update or modify these Terms at any time without prior notice. Your continued use of our website or services following any changes constitutes acceptance of those changes.

2. Eligibility

Age Requirement: You must be at least 18 years old to make a purchase or create an account with HeyAmigos. By using our services, you represent that you meet this age requirement.
Account Creation: When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Products and Pricing

Product Availability: All products listed on our website are subject to availability. HeyAmigos reserves the right to limit the quantity of any product or discontinue any product at any time without notice.
Pricing: Prices for our products are subject to change without notice. The price at the time of purchase is the final price and will not be adjusted based on future promotions or price changes.
Currency: All prices are listed in [Currency], and transactions will be processed in [Currency].

4. Order Process

Order Confirmation: After placing an order, you will receive an order confirmation email. This email confirms that we have received your order and will include order details. Please review this confirmation for accuracy.
Order Acceptance: HeyAmigos reserves the right to refuse or cancel any order at any time. If your order is canceled, you will be notified, and a full refund will be issued.
Payment: Payment must be made at the time of order placement. We accept major credit cards, PayPal, and other payment methods as indicated on our website.

5. Shipping and Delivery

Shipping: Orders are processed and shipped within the time frame specified at checkout. Shipping times may vary based on your location and the shipping method selected. HeyAmigos is not responsible for delays caused by third-party carriers.
Delivery: Delivery times are estimates and not guarantees. Once an order has shipped, you will receive tracking information to monitor the progress of your delivery.
International Shipping: For orders shipped outside of [Country], you are responsible for any customs duties, taxes, or fees imposed by your country’s customs regulations.

6. Returns and Exchanges

Return Policy: HeyAmigos offers a 3-day return and exchange policy on eligible products. Items must be returned in their original condition and packaging. Please refer to our Returns and Exchanges Policy for more detailed information.
Final Sale Items: Items purchased during sales or promotional events are final sale and are not eligible for return or refund.
Defective Products: If you receive a defective product, please contact us within 3 days of delivery. We will provide a replacement or store credit for the defective item.

7. User Conduct

Prohibited Activities: You agree not to use our website or services for any unlawful purpose, including but not limited to:
- Violating any local, state, national, or international laws;
- Infringing on the intellectual property rights of others;
- Engaging in any conduct that is harmful, abusive, or disruptive to our services.
Termination: HeyAmigos reserves the right to terminate your account or access to our website if you violate these Terms or engage in prohibited activities.

8. Intellectual Property

Ownership: All content on the HeyAmigos website, including text, images, logos, and designs, is the intellectual property of HeyAmigos or its licensors. You may not use, reproduce, or distribute any content without our express written permission.
Trademarks: The HeyAmigos name, logo, and any related trademarks are the property of HeyAmigos. Unauthorized use of these trademarks is strictly prohibited.

9. Privacy Policy

Data Collection: HeyAmigos collects personal information as described in our Privacy Policy. By using our website or services, you consent to the collection and use of your information in accordance with our Privacy Policy.
Cookies: Our website uses cookies to enhance your browsing experience. By using our website, you agree to our use of cookies as described in our Privacy Policy.

10. Limitation of Liability

No Warranties: HeyAmigos provides its products and services "as is" and "as available" without any warranties of any kind, either express or implied.
Liability: HeyAmigos shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our products or services, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold HeyAmigos, its affiliates, officers, directors, employees, and agents harmless from any claims, damages, liabilities, and expenses arising out of your use of our products, services, or violation of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of [Your Jurisdiction].

13. Changes to Terms

HeyAmigos reserves the right to modify these Terms at any time. Changes will be posted on this page, and the "Last Updated" date will be revised. Your continued use of our website or services following any changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: help@heyamigos.in
Address: F334, Phase 8B Mohali, Punjab, 160055

Thank you for choosing HeyAmigos! We appreciate your business and look forward to serving you.